Frequently Asked Questions
Everything you need to know about our luxury jewelry and service.
What materials are used in Baby Gold jewelry?
We specialize in high-quality 14K and 18K solid gold, as well as ethically sourced diamonds and gemstones. All materials are hypoallergenic and designed for daily wear.
How long does shipping take?
Standard orders typically ship within 3-5 business days. Personalized or custom-made pieces require 10-15 business days for production before being dispatched via insured courier.
What is your return policy?
We offer a 30-day return window for all non-customized items in their original, unworn condition. Please note that personalized engravings and custom nameplates are final sale.
Does Baby Gold offer a warranty?
Yes, every purchase includes a lifetime warranty against manufacturing defects. We stand behind our craftsmanship and will repair or replace qualifying items at no cost.
Can I track my order once it has shipped?
Absolutely. Once your order is processed, you will receive a shipping confirmation email containing a tracking number and a link to monitor your package's progress.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and estimated delivery times are calculated at checkout based on your specific location.